Known Issues Updates

The Known Issues Updates page is designed to keep our community informed with timely updates and details on known issues occurring in Workday Student. Any major system outages or disruptions will be communicated through UBC IT's regular channels.

Your Source for Known Issues 

In the interest of transparency and visibility for our community, this section contains information about known support issues that have been prioritized which could impact a sizable number of users and may have business impacts across units. Known issues are displayed for informational purposes only and will be updated as applicable. 

Use the search function below to find the specific known issue of interest. 


If you encounter any issue not reported here, please submit a support request.

Student Payments for Term 1 Incorrectly Applied to Term 2

August 29, 2024

Student payments for Winter Term 1 are being incorrectly applied to Term 2, resulting in students seeing an outstanding balance in Workday.  

 

Tuition waiver costs being charged to incorrect worktags

August 27, 2024

Tuition waivers are being charged to incorrect worktags in Workday, resulting in inaccurate financial reporting.

 

Tuition and Fee Assessment Corrections in Progress on Some Student Accounts

August 26, 2024

Tuition and fee assessment issues are actively being corrected, and affected students may see changes to their account balance.

 

Switching Waitlist Management to Manual will not cancel active course opening notifications

July 31, 2024

When an expiry managed waitlist is switched to manual management, any active course opening notifications remain active

 

Issue affecting Course Sections with Reserved Capacity and Expiry Waitlist method

July 24, 2024

Some course sections that are set up using expiry waitlists and have  modified reserved capacities after student registration, may have been over-enrolled.  

 

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