Tuition waiver costs being charged to incorrect worktags

Tuition waivers are being charged to incorrect worktags in Workday, resulting in inaccurate financial reporting.

What is the Issue?

Tuition Waiver Salesforce Application (TUW) is sending tuition waivers to Workday without driver worktags, leading to incorrect worktags being charged.

Who is Impacted?

Financial administrators in departments that offer the tuition waiver benefit, whose worktags are being incorrectly charged for waivers. 

What is the impact?

There are two main impacts for this issue: 

1. Incorrect worktags are being charged the tuition waiver amount; 
2. Waivers are not charged to the correct worktag.  

Note: There is no impact to the submission of tuition waivers by UBC employees, and tuition waivers will continue to be processed as usual.  

What is the status?

A permanent solution to prevent this issue is being tested, and there is a plan to correct the misrouted charges using accounting journals.