Known Issues Updates

The Known Issues Updates page is designed to keep our community informed with timely updates and details on known issues occurring in Workday Student. Any major system outages or disruptions will be communicated through UBC IT's regular channels.

Your Source for Known Issues 

In the interest of transparency and visibility for our community, this section contains information about known support issues that have been prioritized which could impact a sizable number of users and may have business impacts across units. Known issues are displayed for informational purposes only and will be updated as applicable. 

Use the search function below to find the specific known issue of interest. 


If you encounter any issue not reported here, please submit a support request.

Maintenance Update – Admissions Related Applications and Services

May 24, 2024

On Friday, May 24 from 12:30 PT to 13:00 PT, the Admin Application Portal (AAP), Admissions Receiver Service (ARS), Applicant Service Centre (ASC), and the Admissions REST API (ARA) will be undergoing maintenance.

 

Update - Course Schedule Website Available

May 22, 2024

The Course Schedule website https://courses.students.ubc.ca/ is now available.

 

TouchNet Displaying Student Legal Names Instead of Preferred Names

May 22, 2024

TouchNet (Payment platform) is displaying legal student names instead of preferred name​s.

 

Student Record Data Quality Issues

May 21, 2024

IRP Student has identified 5 major categories of known data quality issues which are noted to impact student records, and resolutions are actively underway.

 

Issue affecting Search Results in Admissions Administrative Portal (AAP)

May 02, 2024

Search results and bulk processes limited to 250 items.

 

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